[rt-users] Changing subject line of tickets
Andy Harrison
aharrison at gmail.com
Fri Dec 10 08:47:25 EST 2004
On Fri, 10 Dec 2004 15:41:26 +0400, Eduard Rushanian <erushany at armdev.am> wrote:
>
> Hi *,
>
> One question.
> How I can change subject line of tickets from now on?
> I know that this can be done by "hacking" /lib/RT/Action/Sendmail.pm but
> there are still a lot of tickets with status "new" and "open" and I think
> "hacking" will harm those tickets.
>
> Any ideas?
Be more specific. Subject on incoming mail? Outgoing mail? Subject
on tickets being submitted to a specific queue? All queues?
--
Andy Harrison
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