[rt-users] Changing subject line of tickets

[Eduard Rushanian]

Hi *,

One question.
How I can change subject line of tickets from now on?
I know that this can be done by "hacking" /lib/RT/Action/Sendmail.pm but
 there are still a lot of tickets with status "new" and "open" and I think "hacking" will harm those tickets.

Any ideas?
Thanks in advance.

Best,
Eduard
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