[rt-users] Date/Time Display
Jesse Vincent
jesse at bestpractical.com
Wed Dec 15 23:38:31 EST 2004
On Thu, Dec 16, 2004 at 01:06:34AM +0000, Ian Daniel wrote:
> Hi,
>
> I'm currently looking at implementing RT on a Solaris system and
> have a question. We have multiple sites and it'd be nice to have ticket
> date/time information localised. So for example the Timezone on the
> server is set to GB, but if a support person in Boston views the ticket
> he sees the date and time the ticket was raised adjusted for his
> Timezone. Is this possible? It's possible in some commercial products
> (Remedy does it) but I think you'd need to associate a Timezone with
> each user account somehow and RT doesn't seem to do that. Remedy uses
> environment variables and its web client's actually Java based.
Right. To do this, we'd need a per-user timezone setting. It's not a lot
of code, but not something that anyone's contributed code for or had us
do for them.
Best,
Jesse
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