[rt-users] Date/Time Display

[Rick Measham]

I'm one of the DateTime coders (http://datetime.perl.org) and would be
happy to write and contribute this functionality. Note that it will be
written using the DateTime libraries as these give the only accurate
time zone information available.

Ian: Do you need it before Christmas? Or can I get it to you by
new-year?

Cheers!
Rick

On Thu, 2004-12-16 at 15:38, Jesse Vincent wrote:
> 
> On Thu, Dec 16, 2004 at 01:06:34AM +0000, Ian Daniel wrote:
> > Hi,
> > 
> > 	I'm currently looking at implementing RT on a Solaris system and 
> > 	have a question. We have multiple sites and it'd be nice to have ticket 
> > date/time information localised. So for example the Timezone on the 
> > server is set to GB, but if a support person in Boston views the ticket 
> > he sees the date and time the ticket was raised adjusted for his 
> > Timezone. Is this possible? It's possible in some commercial products 
> > (Remedy does it) but I think you'd need to associate a Timezone with 
> > each user account somehow and RT doesn't seem to do that. Remedy uses 
> > environment variables and its web client's actually Java based.
> 
> 
> Right. To do this, we'd need a per-user timezone setting. It's not a lot
> of code, but not something that anyone's contributed code for or had us
> do for them.
> 
> 	Best,
> 	Jesse
> _______________________________________________
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
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