[rt-users] Queue Email to create a ticket

[Andy Harrison]

On Thu, 16 Dec 2004 14:45:54 -0500, Billy O'Connell
<billy_oconnell at tanval.com> wrote:
> Hello,
> 
> I have just recently begun to fool around with RT.  I am trying to set
> up email that will open up a ticket and fill in the fields via the body
> of the email.  I have created a custom queue, called bugs.  Using the
> reply-to email address, rt-bugs at abc.com, I can send an email and open up

First ScripAction listed here:

http://wiki.bestpractical.com/index.cgi?Contributions

-- 
Andy Harrison