[rt-users] BCC creates ticket

[Tomas A. P. Olaj]

Hello,

It is reported to me that when You send a new ticket to a queue with other
queue-names as BCC-receipients, a new ticket was created in the bcc
queues.

Is that correct? Not sure if I got it right, since I haven't tested it,
but RT should normally not create a ticket when it receive BCC-mails?

Tomas

-- 
________________________________________________________________________
Tomas A. P. Olaj, email: tomas.olaj at usit.uio.no, web: folk.uio.no/tomaso
 University of Oslo / USIT (Center for Information Technology Services)
   System- and Application Management / Applications Management Group