[rt-users] Strange Issues

[Ben Blakely]

Hey Guys,

I have a queue setup that has a scrip that creates a ticket on resolve
using a custom template to define the queue, status, content etc... Im
having a problem with the scrip actually creating the ticket. The
debug file indicates the scrip is being executed using the correct
template, but a ticket isnt actually being created... Any suggestions?

Thanks,

Ben Blakely