[rt-users] Reply problem

[Matt Dunford]

Hi, I'm having trouble setting up RT3.  It receives messages just
fine, but I can't reply to them.  Here is the log entry whenever I try:

Feb  3 16:51:47 rt RT: RT::Scrip=HASH(0x954a3d8): Couldn't prepare Open Tickets (/usr/share/perl5/RT/Scrip_Overlay.pm:338)  
Feb  3 16:51:47 rt RT: <rt-3.0.6-4-26.19.907664978269 at jtan.com> #4/26 - Scrip 4 (/usr/share/perl5/RT/Action/SendEmail.pm:92)  
Feb  3 16:51:47 rt RT: <rt-3.0.6-4-26.19.907664978269 at jtan.com>  No recipients found. Not sending.  (/usr/share/perl5/RT/Action/SendEmail.pm:257)  
Feb  3 16:51:47 rt RT: <rt-3.0.6-4-26.17.3794794650993 at jtan.com> #4/26 - Scrip 5 (/usr/share/perl5/RT/Action/SendEmail.pm:92)  
Feb  3 16:51:47 rt RT: RT::Scrip=HASH(0x9554030): Couldn't commit Notify Requestors and Ccs (/usr/share/perl5/RT/Scrip_Overlay.pm:345)  
Feb  3 16:51:48 rt RT: <rt-3.0.6-4-26.1.02135451518969 at jtan.com> #4/26 - Scrip 6 (/usr/share/perl5/RT/Action/SendEmail.pm:92)  
Feb  3 16:51:48 rt RT: <rt-3.0.6-4-26.1.02135451518969 at jtan.com>  No recipients found. Not sending.  (/usr/share/perl5/RT/Action/SendEmail.pm:257)  

Is replying to a recipient not enabled by default?  Any help would be
much appreciated.  My perl is version 5.8.2 & I'm running Debian
Sarge.