[rt-users] Possible bug with Scrips? (RT 3.0.8)

[Todd Chapman]

Can someone else test this problem?

I have a scrip which sends a notification to the reqeustor
when a ticket is resolved. Nothing custome her, just built-in
scrip stuff.

There appears to be a bug in RT that causes no notification to
be sent under circumstances which I can't figure out.

Here is an RT log that shows the requestor being notified when
the ticket is opened, but when the ticket is resolved shortly
after the scrip says: "No recipients found."

Feb  3 13:53:46 slah001 RT: <rt-3.0.8-169-3032.17.4462732396528 at gedas.com> #169/3032 - Scrip 2  (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
Feb  3 13:53:46 slah001 RT: <rt-3.0.8-169-3032.17.4462732396528 at gedas.com> sent To: chapmat at slah001.abh.vw.com Cc:  Bcc:  (/opt/rt3/lib/RT/Action/SendEmail.pm:302)
Feb  3 13:53:46 slah001 RT: <rt-3.0.8-169-3032.16.41831253344 at gedas.com> #169/3032 - Scrip 3  (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
Feb  3 13:53:46 slah001 RT: <rt-3.0.8-169-3032.16.41831253344 at gedas.com>  No recipients found. Not sending.  (/opt/rt3/lib/RT/Action/SendEmail.pm:257)
Feb  3 13:53:46 slah001 RT: Ticket 169 created in queue 'Test' by chapmat (/opt/rt3/lib/RT/Ticket_Overlay.pm:636)
Feb  3 13:53:57 slah001 RT: <rt-3.0.8-169-3034.1.33389187532003 at gedas.com> #169/3034 - Scrip 7  (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
Feb  3 13:53:57 slah001 RT: <rt-3.0.8-169-3034.1.33389187532003 at gedas.com>  No recipients found. Not sending.  (/opt/rt3/lib/RT/Action/SendEmail.pm:257)
Feb  3 13:53:57 slah001 RT: <rt-3.0.8-169-3034.14.0875616167063 at gedas.com> #169/3034 - Scrip 8  (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
Feb  3 13:53:57 slah001 RT: <rt-3.0.8-169-3034.14.0875616167063 at gedas.com>  No recipients found. Not sending.  (/opt/rt3/lib/RT/Action/SendEmail.pm:257)
Feb  3 13:53:58 slah001 RT: <rt-3.0.8-169-3035.13.9062053592137 at gedas.com> #169/3035 - Scrip 15 Notify Requestor on Resolve (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
Feb  3 13:53:58 slah001 RT: <rt-3.0.8-169-3035.13.9062053592137 at gedas.com>  No recipients found. Not sending.  (/opt/rt3/lib/RT/Action/SendEmail.pm:257)

This is weird. Anyone have any ideas?

Thanks!

-Todd