[rt-users] Appending original message in Correspondence mails

[Ritu Khetan]

Thanks Ruslan!

Regards,
Ritu

On Wed, 2004-02-18 at 17:15, Ruslan U. Zakirov wrote:

> Ritu Khetan wrote:
> > Hello All,
> > 
> >    What tag should be used in the templates to append the original 
> > message of the ticket when a Correspondence is sent or when a Resolved 
> > response is sent to the external users.
> > 
> > I tried {$Transaction->Content()}, but it didnt work.
> 
> {$Ticket->Transactions->First->Content()}
> > 
> > Regards,
> > Ritu
> > 
> > ----------------------------------------------------------------
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----------------------------------------------------------------

NETCORE SOLUTIONS *** Ph: +91 22 5662 8000 Fax: +91 22 5662 8134

MailServ and FlexiMail: Messaging Solutions: http://netcore.co.in

Pragatee: Integrated Server-Software Suite: http://www.pragatee.com

Emergic Freedom: Server-centric Computing: http://www.emergic.com

BlogStreet: Blog Profiles and RSS Ecosystem: http://blogstreet.com

Deeshaa: Rural Development: http://www.deeshaa.com

Rajesh Jain's Weblog on Technology: http://www.emergic.org
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