[rt-users] RT-Crontab configuration

[Mike Husband]

See the HowTos link under
http://wiki.bestpractical.com/cgi-bin/index.cgi?HomePage

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Duncan
> Pickard
> Sent: Wednesday, 18 February 2004 12:47 AM
> To: Rt-Users
> Subject: [rt-users] RT-Crontab configuration
>
>
> OK-
>     I was trying to figure out why the priority of my tickets
> was not going
> up.  So I poked arround and found the rt-crontool file.
> AH-HA!  I need to
> set up a cron job somewhere to do this.  However, rt-crontool does not
> appear to be documented anywhere.  I eventualy found
> ./rtcrontool --help,
> but that was not very enlightening.  I am looking to have the
> priority of my
> tickets move from their origina priority at creation, twards
> their final
> priority at due date.  I am guessing I will need to set up a
> dummy user (rt3
> perhaps) who is a member of the group rt, and have the
> rt-crontool executed
> at regular intervals, what I can't figure out are what
> options I would use
> for rt-crontool.  Any ideas?
>
>
>
>                - D. Pickard
>