[rt-users] Problem with Creating a Ticket

[Michael S. Liebman]

At 02:23 PM 1/7/2004, Mike Ridilla wrote:
>Wed Jan  7 14:16:49 2004] [error] [client 10.7.3.109] FastCGI: comm with 
>server "/usr/local/rt3/bin/mason_handler.fcgi" aborted: idle timeout (30 sec)

You might want to use the -idle-timeout option for the FastCgiServer 
directive. Based on Jamie Wilkinson's suggestion, I've set mine to 3600 and 
haven't had a problem. I'm also using Apache 2.0.48 on Fedora, so your 
mileage may vary.

Michael

-- 
Michael S. Liebman                      m-liebman at northwestern.edu
                 http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
        -Paul Newman in "Butch Cassidy & the Sundance Kid"