[rt-users] Remote user can't request ticket.

[Dan Armeneau]

I am still in the testing phase of an RT 3.0.8 deployment but I am unable to
submit a request from a remote location.

This is the error that gets bounced back to the 'requestor'.

----------[Start of error]-------------------

error:   	Can't use string ("queue") as a HASH ref while "strict refs" in
use at /usr/local/rt3/lib/RT/Interface/Email.pm line 400.
context:
...
277:  	}
278:
279:  	# All errors returned from this routine will be in exception form.
280:  	local $SIG{'__DIE__'} = sub {
281:  	rethrow_exception( $_[0] );
282:  	};
283:
284:  	#
285:  	# $m is a dynamically scoped global containing this
...
code stack:  	/usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:281
/usr/local/rt3/lib/RT/Interface/Email.pm:400
/usr/local/rt3/share/html/REST/1.0/NoAuth/mail-gateway:32

----------[End of error]---------------------

Once again I would be grateful for any insight into resolving this error.

Dan Armeneau - Computer Technician
Parkland Regional Library
5404 56 Avenue,
Lacombe, AB T4L 1G1
Phone: 403.782.3850  Fax: 403.782.4650
http://www.prl.ab.ca