[rt-users] Recovering merged tickets
mixo
mixo at coza.net.za
Wed Jan 21 03:54:03 EST 2004
I recently imported data from rt 2 to rt 3 - 3.0.7_01 and then upgraded
to rt 3.0.8. The
problem I have is that some merging seems to been undone - there about 4
tickets that
were merged into 1, but that doesnt appear anywhere. Do I have to
manually merge those
tickets, or can I run the import script again and set the following to 0:
$import_global_metadata
$import_users
$import_groups
$import_queues
$import_tickets
and set $import_links" to 1 in the import script.
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