[rt-users] custom scrip, user-defined condition on custom fie ld

[david.falkenburger at rbc.com]

Take a look at
http://wiki.bestpractical.com/index.cgi?ExampleOfCustomFieldInCondition

-----Original Message-----
From: Jens Porup [mailto:jens at cyber.com.au]
Sent: Wednesday, July 07, 2004 1:31 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] custom scrip, user-defined condition on custom field



G'day,

I want to create a Custom Condition for a scrip based on a Custom Field 
set to a certain value.

A search of the archive reveals this:

	$self->TicketObj->QueueObj->Name()

but 'perldoc Queue.pm' doesn't suggest the accessor method name to get 
the value of a custom field.

So basically, in English, I want my custom condition to be:

	If MyVariable equals ThisValue, then Notify etc

Thanks,

Jens


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