[rt-users] Approval Tickets and scripts question

Barnacle Bob barnaclebob at gmail.com
Thu Jul 8 08:41:10 EDT 2004


Do Approval tickets trigger scripts just like regular ones?  I have
setup a "on status change" and "on resolve" script in my approvals
queue as i would like to notify the requestor that there ticket has
been approved or rejected but have been unable to get them to work. 
Is there anything special i have to do to get scripts working on
approval tickets?  Thanks

-Karl Pietri



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