[rt-users] SelfService Help

Ruslan U. Zakirov cubic at acronis.ru
Thu Jul 29 12:32:49 EDT 2004


Thanks, Harald. Added to http://wiki.bestpractical.com/index.cgi?SelfService
			Best regards. Ruslan.
Harald Wagener wrote:
> 
> Am 29.07.2004 um 18:01 schrieb Ben Fineman:
> 
>> If I
>> go to "http://our.rt.com/SelfService/" it just brings up what appears 
>> to be
>> the normal login screen. Is there something else I need to configure? Is
>> there a special guest username and password I can use here?
> 
> 
> If an unprivileged user logs in, he is taken to the SelfService.
> Try logging into Your rt instance and append SelfService to Your URL.
> 
> You can authenticate Your unprivileged users via RT after You set a 
> password for them or have them authenticate via apache (generally more 
> flexible, and needs some work on Your side).
> 
> Regards,
>     Harald
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com




More information about the rt-users mailing list