[rt-users] Email problems when sending attachments

[Kogami, Bruce]

Sebastian,

Thanks for responding.

I believe you are correct in saying that if rt-mailgate is generating too much output, something is wrong.

I saw from a previous posting on truncating attachments. They suggested to changed my mysql config setting (my.cnf), max_allowed_packet from 1M to 16M. Once I did the change, I was able to successfully receive large attachments.

Thanks,
Bruce

> -----Original Message-----
> From: Sebastian Flothow [mailto:lists at flothow.de]
> Sent: Thursday, June 03, 2004 5:00 AM
> To: Kogami, Bruce
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Email problems when sending attachments
> 
> Am 2. Jun 2004 um 23:47 Uhr schrieb Kogami, Bruce:
> > From sendmail.org
> > If e-mail is delivered to a program which generates too much output,
> > then sendmail may issue an error:
> >
> >   timeout waiting for input from local during Draining Input
> >
> > Make sure that the program does not generate output beyond a status
> > message (corresponding to the exit status). This may require a wrapper
> > around the actual program to redirect output to /dev/null.
> > ----
> >
> > Is there anyway to redirect the program output to /dev/null?
> 
> I don't think you want to do this, as you would lose legitimate error
> output as well. Also, if rt-mailgate is generating too much output
> (whatever is considered too much by sendmail), then something is wrong
> anyway.
> 
> What happens when you run rt-mailgate manually, feeding it a message
> with attachments on stdin?
> 
> 
> Sebastian
> 
> --
> Sebastian Flothow
> sebastian at flothow.de
> 
> Because it reverses the logical flow of conversation.
>  > Why is top posting frowned upon?


***************************************************************
This E-mail is confidential.  It should not be read, copied, disclosed or used by any person other than the intended recipient.  Unauthorized use, disclosure or copying by whatever medium is strictly prohibited and may be unlawful.  If you have received this E-mail in error, please contact the sender immediately and delete the E-mail from your system.
***************************************************************