Make people CC'd on response CC tiket users (WAS RE: [rt-users] how to make people CC'd on original email be added as CC users on the ticket?)
Jesse Vincent
jesse at bestpractical.com
Thu Jun 17 12:29:11 EDT 2004
On Thu, Jun 17, 2004 at 11:26:53AM -0500, Kelly F. Hickel wrote:
> OK, next question, this doesn't help if the person wasn't CC'd on the
> initial request, but was CC'd by the requestor on a later email updating
> the ticket.....
>
> Is there currently a way to do that????
You could do it with a scrip. But if you do that, it means that a third
party could get themselves added to _every_ ticket in your system by
spamming you. Which may well not be what you want.
>
More information about the rt-users
mailing list