[rt-users] re: dumpfile-to-rt-3.0 choking on attachment

Robert Joost rob.joost at knowledgenet.com
Thu Jun 17 21:05:44 EDT 2004


Here's more information I got after re-running dumpfile-to-rt-3.0

Importing groups
gggggggggggggggggggggrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrqFailed 
to create queue for$VAR1 = {
          'LastUpdatedBy' => '192',
          'Disabled' => '1',
          'Created' => '2003-03-18 21:31:16+00',
          'Creator' => '192',
          'LastUpdated' => '2004-01-09 19:38:13+00',
          'Name' => 'corp-web-bug'
        };
qFailed to create queue for$VAR1 = {
          'LastUpdatedBy' => '192',
          'Disabled' => '1',
          'Created' => '2003-03-18 21:31:00+00',
          'Creator' => '192',
          'LastUpdated' => '2004-01-09 19:38:24+00',
          'Name' => 'corp-web-dev'
        };
qFailed to create queue for$VAR1 = {
          'LastUpdatedBy' => '192',
          'Created' => '2002-11-14 23:59:32+00',
          'Name' => 'dba-request',
          'LastUpdated' => '2004-01-09 21:39:18+00',
          'Creator' => '192'
        };
Couldn't load principal  to grant them CommentOnTicket on queue
$VAR1 = {
          'PrincipalType' => 'Group',
          'Role' => 'Owner',
          'Name' => 'CommentOnTicket'
        };
[Fri Jun 18 00:51:48 2004] [crit]: 1 
(/usr/local/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Jun 18 00:51:48 2004] [crit]: Can't load a principal for id  
(/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)
Couldn't load principal  to grant them CreateTicket on queue
$VAR1 = {
          'PrincipalType' => 'Group',
          'Role' => 'Owner',
          'Name' => 'CreateTicket'
        };
[Fri Jun 18 00:51:48 2004] [crit]: 1 
(/usr/local/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Jun 18 00:51:48 2004] [crit]: Can't load a principal for id  
(/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)
Couldn't load principal  to grant them ReplyToTicket on queue
$VAR1 = {
          'PrincipalType' => 'Group',
          'Role' => 'Owner',
          'Name' => 'ReplyToTicket'
        };

-- 
Rob Joost
Unix Administrator

KnowledgeNet
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