[rt-users] rt-users at lists.bestpractical.com

[RT-User]

Hi everybody,

does anyone of you have a solution for the following problem:

We would like to have a kind of resubmission in RT. To put it in other
words, if we stall a ticket, we would like to have the opportunity to
set a specific date on which the ticket is reopened again.

What would be the best way to perform this?

Thanks for you help and take care everybody!

Christian