[rt-users] Re: Inserting tickets directly to database

seph seph at directionless.org
Tue Jun 29 07:21:11 EDT 2004


>>   And importing thoose to RT is probably pretty
>>   simple if i just could figure out how to add a
>>   ticket manually, anyone can help??
>
> The table for ticket headers and details is "Tickets"

While you can directly edit the database, it's not recommended. Using
the RT api (perl libraries) or writing a wrapper around the command
line client will be less error prone.

seph



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