[rt-users] RT3: Statistics not plotting graphs (fwd)

[Kelly F. Hickel]

> -----Original Message-----
> From: Chad Waters [mailto:chad at waterz.net]
> Sent: Tuesday, March 16, 2004 5:27 PM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT3: Statistics not plotting graphs (fwd)
> 
> I got farther then him...
> 
> All the graphs show except the scatter plot (last one).
> 
> I'm getting this error:
> The image
>
\x{201C}https://helpdesk.x.com/rt/Statistics/TimeToResolve/Elements/Char
t?
>
x_labels=0,,,2,,,15,,,,,23,,,,,,42,longer&marker_size=1&data1=4,3,2,2,1,
2,
> 3,1,1,1,1,1,1,1,1,1,1,1,12\x{201D} cannot be displayed, because it
> contains errors.
> 
> That's GD::graph 1.43-1 (from debian unstable libgd-graph-perl)
> and the Statistics3 tarball from the contrib download page.
> 
There's a newer version of statistics, the post describing it is here:
http://lists.fsck.com/pipermail/rt-users/2004-January/019992.html
(Jesse, can we update the one in Contrib, or put a message pointing
people where to download the latest?)

The version of GD::graph sounds old, I think people have been able to
get it to work with that, but I don't know if it's easy.

As the maintainer of Statistics3, I should know just what versions are
required, but the truth is that I haven't had much time to work on it.
I hope to change that in the coming months, but....

-Kelly

> -C
> 
> On Tue, Mar 16, 2004 at 01:53:55PM -0800, David M Dennis wrote:
> > I do have RTFM 2.0.2 installed .
> >
> >
<snip>