[rt-users] RT3: Statistics not plotting graphs (fwd)

[David M Dennis]

GD::Graph was the 1.43 that the Statistics3 v1.1 README mentioned.
If that should be newer, the README has to reflect that.
Not everyone spends hours a day successfully extracting information
out of the RT archives.  I know it might come as a shock to some...

+-------------------------
+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com
+-------------------------

On Tue, 16 Mar 2004, Kelly F. Hickel wrote:

>
>
> > -----Original Message-----
> > From: Chad Waters [mailto:chad at waterz.net]
> > Sent: Tuesday, March 16, 2004 5:27 PM
> > To: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] RT3: Statistics not plotting graphs (fwd)
> >
> > I got farther then him...
> >
> > All the graphs show except the scatter plot (last one).
> >
> > I'm getting this error:
> > The image
> >
> \x{201C}https://helpdesk.x.com/rt/Statistics/TimeToResolve/Elements/Char
> t?
> >
> x_labels=0,,,2,,,15,,,,,23,,,,,,42,longer&marker_size=1&data1=4,3,2,2,1,
> 2,
> > 3,1,1,1,1,1,1,1,1,1,1,1,12\x{201D} cannot be displayed, because it
> > contains errors.
> >
> > That's GD::graph 1.43-1 (from debian unstable libgd-graph-perl)
> > and the Statistics3 tarball from the contrib download page.
> >
> There's a newer version of statistics, the post describing it is here:
> http://lists.fsck.com/pipermail/rt-users/2004-January/019992.html
> (Jesse, can we update the one in Contrib, or put a message pointing
> people where to download the latest?)
>
> The version of GD::graph sounds old, I think people have been able to
> get it to work with that, but I don't know if it's easy.
>
> As the maintainer of Statistics3, I should know just what versions are
> required, but the truth is that I haven't had much time to work on it.
> I hope to change that in the coming months, but....
>
> -Kelly
>
> > -C
> >
> > On Tue, Mar 16, 2004 at 01:53:55PM -0800, David M Dennis wrote:
> > > I do have RTFM 2.0.2 installed .
> > >
> > >
> <snip>
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>