[rt-users] Cannot Create Ticket Error Again Please Help

Phil Homewood pdh at bestpractical.com
Fri Mar 19 00:53:02 EST 2004


Nick wrote:
> [Sat Feb 14 05:28:04 2004] [error]: Couldn't create a ticket group of type
> 'Requestor' for ticket 1473: Could not create group
> (/home/rt/lib/RT/Ticket_Overlay.pm:1314)

Sounds like the autoincrement field on the Principals or
Groups table (or maybe another table) is corrupted.
Compare the result of

mysql> show table status from rt3 like 'Groups'

with

mysql> select max(id) from Groups

to check.
-- 
»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



More information about the rt-users mailing list