[rt-users] Re: rt-mailgate problems

[Phillip Leremi]

seph wrote:

>>i can't create ticket via email, I have done aliases in /etc/aliases
>>and i did smrch, i have tryed to debug but the log is empty.
>>    
>>
>
>At least the first several steps are covered group. Could you include
>your MTA logs? 
>
yes here it is:
Mar 25 16:36:31 phillip sendmail[17164]: user 500 attempted to rebuild 
the alias map
Mar 25 16:36:36 phillip sendmail[17166]: alias database /etc/aliases 
rebuilt by root
Mar 25 16:36:36 phillip sendmail[17166]: /etc/aliases: 67 aliases, 
longest 194 bytes, 1412 bytes total
Mar 25 16:36:48 phillip sendmail[17197]: i2PEamcD017197: 
from=<darren at ReportStar.net <mailto:darren at ReportStar.net>>, size=1829, 
class=0, nrcpts=1, msgid=<013b01c41278$f4ca9870$1500a8c0 at reportstar 
<mailto:013b01c41278$f4ca9870$1500a8c0 at reportstar>>, proto=ESMTP, 
daemon=MTA, relay=phillip [127.0.0.1]
Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197: 
to="/opt/rt3/bin/rt-mailgate --queue support --action correspond --url 
http://192.168.0.104/" rt-comment :"/opt/rt3/bin/rt-mailgate --queue 
support --action comment --url http://192.168.0.104/", 
ctladdr=<rt at localhost <mailto:rt at localhost>> (8/0), delay=00:00:00, 
xdelay=00:00:00, mailer=*file*, pri=32001, dsn=5.0.0, stat=Can't create 
output
Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197: i2PEamcD017198: 
DSN: Can't create output
Mar 25 16:36:50 phillip sendmail[17198]: i2PEamcD017198: 
to=<darren at ReportStar.net <mailto:darren at ReportStar.net>>, 
delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=33025, 
relay=fw.reportstar.net. [196.22.194.226], dsn=2.0.0, stat=Sent (Ok: 
queued as 54D381251E7)
Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: from=root, 
size=2397, class=0, nrcpts=1, 
msgid=<200403260202.i2Q224M2017521 at phillip.reportstar.net 
<mailto:200403260202.i2Q224M2017521 at phillip.reportstar.net>>, 
relay=root at localhost <mailto:relay=root at localhost>
Mar 26 04:02:04 phillip sendmail[17524]: i2Q224cD017524: 
from=<root at phillip.reportstar.net <mailto:root at phillip.reportstar.net>>, 
size=2707, class=0, nrcpts=1, 
msgid=<200403260202.i2Q224M2017521 at phillip.reportstar.net 
<mailto:200403260202.i2Q224M2017521 at phillip.reportstar.net>>, 
proto=ESMTP, daemon=MTA, relay=phillip [127.0.0.1]
Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: to=root, 
ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, 
pri=30055, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent 
(i2Q224cD017524 Message accepted for delivery)
Mar 26 04:02:04 phillip sendmail[17525]: i2Q224cD017524: 
to=<root at phillip.reportstar.net <mailto:root at phillip.reportstar.net>>, 
ctladdr=<root at phillip.reportstar.net 
<mailto:root at phillip.reportstar.net>> (0/0), delay=00:00:00, 
xdelay=00:00:00, mailer=local, pri=32933, dsn=2.0.0, stat=Sent
Mar 26 11:33:10 phillip sendmail[18522]: alias database /etc/aliases 
rebuilt by root
Mar 26 11:33:10 phillip sendmail[18522]: /etc/aliases: 67 aliases, 
longest 194 bytes, 1412 bytes total

>Have you tried running the mailgate from the command
>line?
>  
>
no i haven't ?

>seph
>
>  
>


-- 
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip at reportstar.net
www.reportstar.net

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