[rt-users] Re: rt-mailgate problems

[David.Addison at infineon.com]

There appears to be a pipe symbol "|" missing from the start of the alias
definition so sendmail is trying to output the mail to a file called
/opt/rt3/bin/mailgate rather than piping it to the program.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Phillip
Leremi
Sent: 26 March 2004 09:35
To: rt-users at lists.fsck.com
Cc: rt-users at lists.bestpractical.com; Ruslan U. Zakirov
Subject: [rt-users] Re: rt-mailgate problems




seph wrote:


i can't create ticket via email, I have done aliases in /etc/aliases

and i did smrch, i have tryed to debug but the log is empty.

    



At least the first several steps are covered group. Could you include

your MTA logs? 

yes here it is:
Mar 25 16:36:31 phillip sendmail[17164]: user 500 attempted to rebuild the
alias map
Mar 25 16:36:36 phillip sendmail[17166]: alias database /etc/aliases rebuilt
by root
Mar 25 16:36:36 phillip sendmail[17166]: /etc/aliases: 67 aliases, longest
194 bytes, 1412 bytes total
Mar 25 16:36:48 phillip sendmail[17197]: i2PEamcD017197:
from=<darren at ReportStar.net <mailto:darren at ReportStar.net> >, size=1829,
class=0, nrcpts=1, msgid=<013b01c41278$f4ca9870$1500a8c0 at reportstar
<mailto:013b01c41278$f4ca9870$1500a8c0 at reportstar> >, proto=ESMTP,
daemon=MTA, relay=phillip [127.0.0.1]
Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197:
to="/opt/rt3/bin/rt-mailgate --queue support --action correspond --url
http://192.168.0.104/ <http://192.168.0.104/> " rt-comment
:"/opt/rt3/bin/rt-mailgate --queue support --action comment --url
http://192.168.0.104/ <http://192.168.0.104/> ", ctladdr=<rt at localhost
<mailto:rt at localhost> > (8/0), delay=00:00:00, xdelay=00:00:00,
mailer=*file*, pri=32001, dsn=5.0.0, stat=Can't create output
Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197: i2PEamcD017198:
DSN: Can't create output
Mar 25 16:36:50 phillip sendmail[17198]: i2PEamcD017198:
to=<darren at ReportStar.net <mailto:darren at ReportStar.net> >, delay=00:00:02,
xdelay=00:00:02, mailer=esmtp, pri=33025, relay=fw.reportstar.net
<http://relay=fw.reportstar.net> . [196.22.194.226], dsn=2.0.0, stat=Sent
(Ok: queued as 54D381251E7)
Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: from=root,
size=2397, class=0, nrcpts=1,
msgid=<200403260202.i2Q224M2017521 at phillip.reportstar.net
<mailto:200403260202.i2Q224M2017521 at phillip.reportstar.net> >,
relay=root at localhost <mailto:relay=root at localhost> 
Mar 26 04:02:04 phillip sendmail[17524]: i2Q224cD017524:
from=<root at phillip.reportstar.net <mailto:root at phillip.reportstar.net> >,
size=2707, class=0, nrcpts=1,
msgid=<200403260202.i2Q224M2017521 at phillip.reportstar.net
<mailto:200403260202.i2Q224M2017521 at phillip.reportstar.net> >, proto=ESMTP,
daemon=MTA, relay=phillip [127.0.0.1]
Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: to=root,
ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay,
pri=30055, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent
(i2Q224cD017524 Message accepted for delivery)
Mar 26 04:02:04 phillip sendmail[17525]: i2Q224cD017524:
to=<root at phillip.reportstar.net <mailto:root at phillip.reportstar.net> >,
ctladdr=<root at phillip.reportstar.net <mailto:root at phillip.reportstar.net> >
(0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32933, dsn=2.0.0,
stat=Sent
Mar 26 11:33:10 phillip sendmail[18522]: alias database /etc/aliases rebuilt
by root
Mar 26 11:33:10 phillip sendmail[18522]: /etc/aliases: 67 aliases, longest
194 bytes, 1412 bytes total


Have you tried running the mailgate from the command

line?

  

no i haven't ?


seph



  



-- 

Kind Regards,

Phillip

Phillip Leremi

Tel: 011 884 7633

Fax: 011 883 5805

phillip at reportstar.net <mailto:phillip at reportstar.net> 

www.reportstar.net <http://www.reportstar.net> 

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