[rt-users] Re: rt-mailgate problems

[Phillip Leremi]

David.Addison at infineon.com wrote:

> There appears to be a pipe symbol "|" missing from the start of the 
> alias definition so sendmail is trying to output the mail to a file 
> called /opt/rt3/bin/mailgate rather than piping it to the program.


thankz i didn't see that maybe thats the problem

>     -----Original Message-----
>     *From:* rt-users-bounces at lists.bestpractical.com
>     [mailto:rt-users-bounces at lists.bestpractical.com] *On Behalf Of
>     *Phillip Leremi
>     *Sent:* 26 March 2004 09:35
>     *To:* rt-users at lists.fsck.com
>     *Cc:* rt-users at lists.bestpractical.com; Ruslan U. Zakirov
>     *Subject:* [rt-users] Re: rt-mailgate problems
>
>
>
>     seph wrote:
>
>>>i can't create ticket via email, I have done aliases in /etc/aliases
>>>and i did smrch, i have tryed to debug but the log is empty.
>>>    
>>>
>>
>>At least the first several steps are covered group. Could you include
>>your MTA logs? 
>>
>     yes here it is:
>     Mar 25 16:36:31 phillip sendmail[17164]: user 500 attempted to
>     rebuild the alias map
>     Mar 25 16:36:36 phillip sendmail[17166]: alias database
>     /etc/aliases rebuilt by root
>     Mar 25 16:36:36 phillip sendmail[17166]: /etc/aliases: 67 aliases,
>     longest 194 bytes, 1412 bytes total
>     Mar 25 16:36:48 phillip sendmail[17197]: i2PEamcD017197:
>     from=<darren at ReportStar.net <mailto:darren at ReportStar.net>>,
>     size=1829, class=0, nrcpts=1,
>     msgid=<013b01c41278$f4ca9870$1500a8c0 at reportstar
>     <mailto:013b01c41278$f4ca9870$1500a8c0 at reportstar>>, proto=ESMTP,
>     daemon=MTA, relay=phillip [127.0.0.1]
>     Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197:
>     to="/opt/rt3/bin/rt-mailgate --queue support --action correspond
>     --url http://192.168.0.104/" rt-comment :"/opt/rt3/bin/rt-mailgate
>     --queue support --action comment --url http://192.168.0.104/",
>     ctladdr=<rt at localhost <mailto:rt at localhost>> (8/0),
>     delay=00:00:00, xdelay=00:00:00, mailer=*file*, pri=32001,
>     dsn=5.0.0, stat=Can't create output
>     Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197:
>     i2PEamcD017198: DSN: Can't create output
>     Mar 25 16:36:50 phillip sendmail[17198]: i2PEamcD017198:
>     to=<darren at ReportStar.net <mailto:darren at ReportStar.net>>,
>     delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=33025,
>     relay=fw.reportstar.net. [196.22.194.226], dsn=2.0.0, stat=Sent
>     (Ok: queued as 54D381251E7)
>     Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521:
>     from=root, size=2397, class=0, nrcpts=1,
>     msgid=<200403260202.i2Q224M2017521 at phillip.reportstar.net
>     <mailto:200403260202.i2Q224M2017521 at phillip.reportstar.net>>,
>     relay=root at localhost <mailto:relay=root at localhost>
>     Mar 26 04:02:04 phillip sendmail[17524]: i2Q224cD017524:
>     from=<root at phillip.reportstar.net
>     <mailto:root at phillip.reportstar.net>>, size=2707, class=0,
>     nrcpts=1,
>     msgid=<200403260202.i2Q224M2017521 at phillip.reportstar.net
>     <mailto:200403260202.i2Q224M2017521 at phillip.reportstar.net>>,
>     proto=ESMTP, daemon=MTA, relay=phillip [127.0.0.1]
>     Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: to=root,
>     ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay,
>     pri=30055, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent
>     (i2Q224cD017524 Message accepted for delivery)
>     Mar 26 04:02:04 phillip sendmail[17525]: i2Q224cD017524:
>     to=<root at phillip.reportstar.net
>     <mailto:root at phillip.reportstar.net>>,
>     ctladdr=<root at phillip.reportstar.net
>     <mailto:root at phillip.reportstar.net>> (0/0), delay=00:00:00,
>     xdelay=00:00:00, mailer=local, pri=32933, dsn=2.0.0, stat=Sent
>     Mar 26 11:33:10 phillip sendmail[18522]: alias database
>     /etc/aliases rebuilt by root
>     Mar 26 11:33:10 phillip sendmail[18522]: /etc/aliases: 67 aliases,
>     longest 194 bytes, 1412 bytes total
>
>>Have you tried running the mailgate from the command
>>line?
>>  
>>
>     no i haven't ?
>
>>seph
>>
>>  
>>
>
>
>-- 
>Kind Regards,
>Phillip
>Phillip Leremi
>Tel: 011 884 7633
>Fax: 011 883 5805
>phillip at reportstar.net
>www.reportstar.net
>
>------------------------------------------------------------------------
>
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>  
>

-- 
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip at reportstar.net
www.reportstar.net

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