[rt-users] Clients in multiple time zones

Jan Algermissen jalgermissen at topicmapping.com
Wed May 12 07:54:44 EDT 2004


Hi,

we are using RT to provide services to clients that are located in
different time zones, some of them different from the RT server's
time zone.

Does anyone have information how to make the various dates appear
correct for the various requestors, watchers etc. in various time zones
while keeping them in GMT (or whatever) inside RT?

It seems the best (only) way would be to use the mail server's and
Web browser's (need to check if they sens some) timezone information
and to convert to GMT. Any ideas or did anyone encounter the same
problem?

Thanks in advance,

Jan



-- 
Jan Algermissen                           http://www.topicmapping.com
Consultant & Programmer	                  http://www.gooseworks.org



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