[rt-users] How do I give a group the right to view a queue

[Palle Girgensohn]

Hi!

I can't get the rights right (heh). I want a group to have access to one 
queue. Now the group can view any ticket by using its number, but cannot 
get any listings. I've been through every setting and to me this seems like 
a bug. Only way is to make each user "priviliged", but that gives them 
access to too many things, really, and I also want to give the *group* 
access, not the individual users. See my mail from yesterday:


> Hi,
>
> I have a group of users that should be able to login and see one queue
> only. They are in a user defined group, say it's named "testing".
> Configuration -> Queues -> "QueueName" -> Groups Rights -> "testing" has
> the following rights:
>
>  CommentOnTicket
>  CreateTicket
>  DeleteTicket
>  ModifyTicket
>  ReplyToTicket
>  SeeQueue
>  ShowTicket
>  ShowTicketComments
>  Watch
>
> This almost works. ppl can see the queue, but only their own tickets, not
> ticket issued by others in the group. I need the group to be able to see
> all tickets in the queue. How do I do this?
>
> Palle