[rt-users] How do I give a group the right to view a queue

[emf]

On May 27, 2004, at 10:53, Palle Girgensohn wrote:

> Still trying to get this working, users are getting upset here... :(
>
> What happens is that a user can view any ticket in the system by 
> entering the number of the ticket and click "Goto ticket". But, there 
> is *no way* to get a listing of the tickets in the queue. I've done 
> all the steps according to the wiki text mentioned below, but all the 
> users see when they log in are the tickets they requested only.

I created a search for "Subject NOT LIKE faugh" and it showed me all my 
tickets; you should be able to bookmark that and give people the URL. 
If you want to make it queue specific, refine the search.
--
to do anything is to change everything.
~mindlace           http://mindlace.net