[rt-users] Re: Configuring limited access for customers

[seph]

> I gave one of our queues the following rights below
>  Configuration -> Queue -> Group Rights -> Unprivileged Users:
> 	CreateTicket
> 	ModifyTicket
> 	OwnTicket
> 	ReplyToTicket
> 	SeeQueue
> 	ShowTicket
> 	StealTicket
> 	TakeTicket
> There are no further rights for unprvi'd users in "Global -> Group Rights".

You may have done this intentionally, but generally unprivledged users
can't own, steal, or take tickets. 

seph