[rt-users] mailgate throws up on valid message
Jesse Vincent
jesse at bestpractical.com
Tue Nov 23 13:14:23 EST 2004
>
> >If you have a message that RT won't process, the only thing we're going
> >to be able to use to debug that behaviour is that message itself.
>
> That's why I send the second message. The original message contained
> information we cannot disclose. "Sanitising" it removed the problem -
> the mailgate worked on the sanitised message. Once we had a second
> message I can disclose, I was able to append it to the second message.
> Therefore the re-send.
Please accept my apologies. The generated copy of the mailgate is just
that, generated, so I saw a long attachment that doesn't really tell us
much. I missed the actual mail attached after it. I'll see what happens
when I thread this through my testing RT instances.
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