[rt-users] Rt generating duplicate tickets with new ticket nu mbers
'Todd Chapman'
rt at chaka.net
Mon Nov 29 11:22:05 EST 2004
What does your mail log say?
If you open both tickets and click on "Full headers", are the
chain of "Received" headers different at all?
-Todd
On Mon, Nov 29, 2004 at 10:30:06AM -0500, Rebecca Coleman wrote:
> No, I'm actually not sure, and suspect this is what's happening. The time
> frame continues to decrease. The first day it was every hour, but it's down
> to every 6 hours now. I wanted to know if anyone else has seen this
> problem?
>
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