[rt-users] Scrips not visable in configuration

[Todd Chapman]

RT's default scips ship with no descriptions.

On Mon, Oct 04, 2004 at 11:19:13AM +0200, Nils-Erik Svangård wrote:
> Hello!
> When I click on global and scrips, no scrips are displayed, this even 
> though I am superuser.
> Someone on this list suggested that I should turn on SQL-logging and 
> supply the SQLstatement that RT runs.
> I think I have figured out what the problem is, when I run this query by 
> hand in mysql
> mysql> select id,Description,Queue from Scrips where Queue='0';
> +----+-------------+-------+
> | id | Description | Queue |
> +----+-------------+-------+
> |  1 | NULL        |     0 |
> |  2 | NULL        |     0 |
> |  3 | NULL        |     0 |
> |  6 | NULL        |     0 |
> |  7 | NULL        |     0 |
> |  9 | NULL        |     0 |
> +----+-------------+-------+
> 6 rows in set (0.00 sec)
> this is not very unlike the query RT runs3 which looks like SELECT 
> main.* FROM Scrips main   WHERE ((main.Queue = '0'))
> Could it be that the thing that is displayed when configuring is the 
> Description (it seems logical) and when it is NULL in the databases, 
> NULL is displayed eg. nothing is displayed.
> So my questions are:
> Is it safe to just add a description to a existing scrip?
> Can someone do select id,Description,Queue from Scrips where Queue='0'; 
> so I know what to name them?
> Comments?
> /nisse
> 
> -- 
> <+--//  							\\--+>
> 	       Datorcentralen Luelå tekniska universitet	  
> 	Name:	Nils-Erik Svangård	e-mail:	nisse at dc.ltu.se	  
> 	Ph:	+46-920-49244		URL:http://www.dc.ltu.se  
> <+--\\								//--+>
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