[rt-users] RT Profiling

Jesse Vincent jesse at bestpractical.com
Mon Oct 4 15:45:50 EDT 2004




On Mon, Oct 04, 2004 at 02:59:03PM -0500, Jason A. Diegmueller wrote:
> Jesse--
> 
> >Next question, how big is this "larger" ticket? What SQL is RT generating 
> >on display for the page load?
> 
> Thanks for your continued assistance.
> 
> How do you define size?  Number of entries?  Looks like there are 66 
> entries (emails, owner changed, status change, etc) and 4 small attachments 
> (XLS).
> 
> How do you want the SQL that RT is generating?  I have attached 
> mysql_full.log (enabled it just for this one query, this one ticket) -- I 
> clicked on Display for this particular ticket and here it is.  If you need 
> something else, please let me know.
> 

That SQL doesn't look right. There's some pre-caching that I believe
current RT to be doing that your RT instance is very clearly not doing.
What customizations have been made to your codebase?



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