[rt-users] RT Profiling
Jesse Vincent
jesse at bestpractical.com
Mon Oct 4 15:45:50 EDT 2004
On Mon, Oct 04, 2004 at 02:59:03PM -0500, Jason A. Diegmueller wrote:
> Jesse--
>
> >Next question, how big is this "larger" ticket? What SQL is RT generating
> >on display for the page load?
>
> Thanks for your continued assistance.
>
> How do you define size? Number of entries? Looks like there are 66
> entries (emails, owner changed, status change, etc) and 4 small attachments
> (XLS).
>
> How do you want the SQL that RT is generating? I have attached
> mysql_full.log (enabled it just for this one query, this one ticket) -- I
> clicked on Display for this particular ticket and here it is. If you need
> something else, please let me know.
>
That SQL doesn't look right. There's some pre-caching that I believe
current RT to be doing that your RT instance is very clearly not doing.
What customizations have been made to your codebase?
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