[rt-users] RT Profiling

Jesse Vincent jesse at bestpractical.com
Mon Oct 4 17:17:02 EDT 2004

On Mon, Oct 04, 2004 at 04:51:22PM -0500, Jason A. Diegmueller wrote:
> >That SQL doesn't look right. There's some pre-caching that I believe
> >current RT to be doing that your RT instance is very clearly not doing.
> >What customizations have been made to your codebase?
> I have five files in local/:
> local/html/NoAuth/images/evtclogo.gif: Our logo or the top of every page
> local/html/Elements/Footer: So we have our name and URL at the bottom
> local/html/Elements/Header: To put our logo at the top 
> local/html/Elements/MyTickets: Needed a custom field displayed on the main
>   page
> local/html/Elements/Quit: Kills the Mason process, so dprofpp runs properly 
> --
>   per your request
> All changes are very minimal, however I'd be happy to send them to you if 
> you think I've dorked something up.  Other than these five, this is just a 
> straight RT 3.2.2 instance.
> Where to next?  I appreciate your help ..

I don't expect to have time to triage this myself in more detail any
time in the next week or two. I'd try to get a sense of whether the
precaching of transactions is busted for some reason. And have a look at
whether the SearchBuilder caching is working all right. And whether
there's anything there that needs optimization.

> -jd


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