[rt-users] Repost! Bug in "OnCreate"!

Sven Sternberger sven.sternberger at desy.de
Fri Oct 8 11:25:16 EDT 2004


Hi!

 >> I tried to use the following script:
 >>
 >> On Create Notify Other Recipients with template Correspondence
 >
 >
 > Do you know that "Other Recipients" != ticket's "Cc" watchers?


No I don't because I belive in "manuals" ;-)

So in RTWIKI (http://wiki.bestpractical.com/index.cgi?ManualScrips)
I read:

Notify Other Recipients

Email the addresses in the Cc: and Bcc: fields of a ticket's reply or 
comment

best regards!

sven




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