[rt-users] Repost! Bug in "OnCreate"!
Sven Sternberger
sven.sternberger at desy.de
Fri Oct 8 11:25:16 EDT 2004
Hi!
>> I tried to use the following script:
>>
>> On Create Notify Other Recipients with template Correspondence
>
>
> Do you know that "Other Recipients" != ticket's "Cc" watchers?
No I don't because I belive in "manuals" ;-)
So in RTWIKI (http://wiki.bestpractical.com/index.cgi?ManualScrips)
I read:
Notify Other Recipients
Email the addresses in the Cc: and Bcc: fields of a ticket's reply or
comment
best regards!
sven
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