[rt-users] Adding Custom Field to MyTickets

Stevo checkpoint at ozbergs.com
Mon Oct 11 14:37:46 EDT 2004

Thanks for the help.  I got it worked out thanks to Jason Diegmueller who 
suggested the following format in my search:



----- Original Message ----- 
From: "Todd Chapman" <rt at chaka.net>
To: "Stevo" <checkpoint at ozbergs.com>
Cc: <rt-users at lists.fsck.com>
Sent: Monday, October 11, 2004 10:24 AM
Subject: Re: [rt-users] Adding Custom Field to MyTickets

> Look at the 'Format' line in your custom component.
> Format => "'<a 
> href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', 
> '<a 
> href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', 
> QueueName, ExtendedStatus, CreatedRelative, 
> 'LastUpdatedRelative/TITLE:Updated',",
> On Mon, Oct 11, 2004 at 10:58:44AM -0700, Stevo wrote:
>> Team,
>> I've made a few customizations to the MyTickets section of the RT at a 
>> glace page, but what I'd really like to do next is add a custom field 
>> (Customer Name) in place of the Priority field.  Any ideas on how to do 
>> this?
>> Thanks
>> -Stevo
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>> Be sure to check out the RT wiki at http://wiki.bestpractical.com 

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