[rt-users] RTx::Shredder not finding deleted tickets

matthew zeier mrz at intelenet.net
Tue Oct 12 13:50:31 EDT 2004


No - I installed it via CPAN and don't recall seeing anything about a patch.

----- Original Message ----- 
From: "Todd Chapman" <rt at chaka.net>
To: "matthew zeier" <mrz at intelenet.net>
Cc: <rt-users at lists.fsck.com>
Sent: Monday, October 11, 2004 4:04 PM
Subject: Re: [rt-users] RTx::Shredder not finding deleted tickets


> Did you apply the patch it comes with?
>
> On Mon, Oct 11, 2004 at 03:25:10PM -0700, matthew zeier wrote:
> >
> > Running 3.2.2 and RTx::Shredder tagged 2004-10-03.  It appears not to
find
> > any deleted tickets even though mysql clearly shows deleted tickets.
> >
> > What am I missing?
> >
> > mysql> select count(*) from Tickets where Status='deleted' and
> > LastUpdated<'2004-10-11 00:00';
> > +----------+
> > | count(*) |
> > +----------+
> > |      359 |
> > +----------+
> > 1 row in set (0.01 sec)
> >
> > root at help2 (/opt/rt3/etc/) 267> /opt/rt3/local/sbin/rtx-shredder
2004-10-11
> > Tickets list is empty.
> >
> >
> > --
> > matthew zeier, Sr. Network Engineer  | "Nothing in life is to be feared.
> > InteleNet Communications, Inc.       |  It is only to be understood."
> > (949) 784-7904                       |       - Marie Curie
> >
> > _______________________________________________
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> >
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com
>




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