[rt-users] Comments on resolve

Vivek Khera vivek at khera.org
Mon Oct 18 14:17:17 EDT 2004


On Oct 18, 2004, at 10:42 AM, Rajesh Menon wrote:

> We are running RT 3.0.10. I would like to setup RT so that when a 
> ticket is
> resolved, the comments are mailed to the requestor and to the 
> watchers. I
> see an option where a link to the ticket is emailed during resolve. 
> But if
>

When you relove the ticket, change the little drop-down menu from 
"comment" to "reply".

Or am I missing something?

Vivek Khera, Ph.D.
+1-301-869-4449 x806

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