[rt-users] No attachments from web interface in 3.2.1

Danie Marais danie.marais at attix5.com
Thu Sep 2 05:22:37 EDT 2004


I have discovered that when you add an attachment using the web interface the attachment is not mailed to the requestor, only the text.  However, when the attachment is MAILED to RT the requestor gets it.  In both cases the attachment can be seen in the ticket.

Is this something that can be configured or is something wrong?

Regards,

Danie Marais 
CTO, Attix5 
danie.marais at attix5.com 
www.attix5.com 
+27 21 880 2323 (Tel) 
+27 21 880 2324 (Fax) 
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