[rt-users] Emailing programs

[Jim Rowan]

If you're not fairly expert in mail systems, yes.  

If you're completely at ease with fetchmail, etc... it isn't really that
complicated.  Incoming mail gets piped to a program that comes with RT
that parses it and feeds it into the database.  

You still have to be able to send outgoing mail; that implies that you
will still have to set up some MTA on the RT system for outgoing
purposes... and you have to arrange for the outgoing mail to have an
appropriate address format.... 

By the time you've arranged for the outgoing mail, you have done most of
the work needed to do the simple version of incoming mail.


Jim