[rt-users] deleting ticket from the RT3 database

Wed Sep 22 04:37:30 EDT 2004

http://search.cpan.org/dist/RTx-Shredder

Ernest Byaruhanga wrote:
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> hello RT users,
> 
> i am using RT3 in the following environment:
> 
> OS:	RedHat Enterprise Linux AS 3.0
> kernel:	2.4.21-4.EL
> RT:	rt-3.0.10
> MySQL: 	4.0
> Perl:	5.8.0
> 
> I would like to know whether it is possible to completely delete a ticket 
> from the RT3 database, and how to do that.
> 
> Much as i have googled, i have failed to find anything on this subject!
> 
> any help is greatly appreciated.
> 
> regards,
> 
> ernest.
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