[rt-users] deleting ticket from the RT3 database

[Ernest Byaruhanga]

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hello,

On Wed, 22 Sep 2004, Ruslan U. Zakirov wrote:

> http://search.cpan.org/dist/RTx-Shredder
> 

i've installed the module RTx::Shredder - but am wondering what next - how 
do i use it for cleaning up rt db?

is there some documentation? (i havent found any).

thanks,

ernest.


> Ernest Byaruhanga wrote:
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> > hello RT users,
> > 
> > i am using RT3 in the following environment:
> > 
> > OS:  RedHat Enterprise Linux AS 3.0
> > kernel:      2.4.21-4.EL
> > RT:  rt-3.0.10
> > MySQL:       4.0
> > Perl:5.8.0
> > 
> > I would like to know whether it is possible to completely delete a ticket
> > from the RT3 database, and how to do that.
> > 
> > Much as i have googled, i have failed to find anything on this subject!
> > 
> > any help is greatly appreciated.
> > 
> > regards,
> > 
> > ernest.
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> > 
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 

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