[rt-users] deleting ticket from the RT3 database

[Ruslan U. Zakirov]

Ernest Byaruhanga wrote:
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> hello,
> 
> On Wed, 22 Sep 2004, Ruslan U. Zakirov wrote:
> 
> 
>>http://search.cpan.org/dist/RTx-Shredder
>>
> 
> 
> i've installed the module RTx::Shredder - but am wondering what next - how 
> do i use it for cleaning up rt db?
> 
> is there some documentation? (i havent found any).
Yeah. It's a little bit crapy, yet.
I've updated it locally, but don't release new version yet.
Use '/opt/rt3/local/sbin/rtx-shredder' script.

perldoc /opt/rt3/local/sbin/rtx-shredder
perldoc /opt/rt3/local/lib/RTx/Shredder.pm

If functionality of rtx-shredder script is not enough report back I'll 
try to help you.

Also don't forget about patch.

> 
> thanks,
> 
> ernest.
> 
> 
> 
>>Ernest Byaruhanga wrote:
>>
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>>>hello RT users,
>>>
>>>i am using RT3 in the following environment:
>>>
>>>OS:  RedHat Enterprise Linux AS 3.0
>>>kernel:      2.4.21-4.EL
>>>RT:  rt-3.0.10
>>>MySQL:       4.0
>>>Perl:5.8.0
>>>
>>>I would like to know whether it is possible to completely delete a ticket
>>>from the RT3 database, and how to do that.
>>>
>>>Much as i have googled, i have failed to find anything on this subject!
>>>
>>>any help is greatly appreciated.
>>>
>>>regards,
>>>
>>>ernest.
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>>>_______________________________________________
>>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>
>>>Be sure to check out the RT wiki at http://wiki.bestpractical.com
>>
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