[rt-users] deleting ticket from the RT3 database

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Sep 23 04:32:06 EDT 2004


Ernest Byaruhanga wrote:
>>patch is in 'patches' dir.
> 
> 
> thanks, i am however getting a timeout error while trying to access:
> 
> http://search.cpan.org/src/RUZ/RTx-Shredder-0.01/patches/
Get tarball.
tar -xzvf RTx-Shredder-0.01.tar.gz
cd RTx-Shredder-0.01
ls patches

If you installed via CPAN shell then you have tarball allready in 
~/.cpan/sources/authors/id/R/RU/RUZ/

I'll release new version with updated docs today.

> 
> is there another site i can find this patch? i will keep trying though, 
> may be its temporary?
> 
> thanks,
> 
> ernest.
> 
> 
>>>>Also don't forget about patch.
>>>
>>>please advise which patch this is.. (I can see in the documentation
>>>about a patch to enable RT to search for deleted tickets, but my RT
>>>can search for deleted tickets).
>>
>>No, it shouldn't. API doesn't allow to do it well because of this you
>>see 'Tickets list is empty' message.
>>
>>
>>>regards,
>>>
>>>ernest.
>>
> 
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.2.4 (GNU/Linux)
> 
> iQDVAwUBQVKHbKH3gYhvcd1eAQJpuAX/abID3zx6YRmbmlfQKNZOojKlXzsbVhDr
> ZyPxGk9jVSgSYNn/TnLlOcp/GvftJFgRDKdZm8z/udXDIoq8iY1qjX5PAJxDYzLc
> zalya0jzoLeKetejBkoZsfnb7ls8F9bwgVlm27qT0vh7nicTNQzQgZzQXc+dgzOJ
> yF5c1f+uHZu0KcpqxShr8NIz59o7NnSXubOET2D6+xJmffSpEv/GxDzgU//7iHeq
> HFDKnES+fstb0qaqedKIk1QgdG3BFJ1P
> =we7F
> -----END PGP SIGNATURE-----




More information about the rt-users mailing list