[rt-users] Searching Ticket Body and converting to UTF8

Harald Wagener hwagener at hamburg.fcb.com
Wed Sep 29 04:53:55 EDT 2004


Am 29.09.2004 um 09:31 schrieb Richard Ellis:

> Hi,
>
> Two questions:
>
> One of the RFE's that I keep getting asked for, is to make the body or
> message portion of tickets searchable. Is this possible, or is it
> something that is planned for the future or has it been dropped as too
> difficult an idea to implement?

I thought this already is possible, since the 'body' of an email is 
just handled as the first mime attachment in RT-Think. So, on the 
search page, You should be able to search

Attachment Content matches foo

to get any mail that has "foo" in the body.

Regards,
     Harald




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