[rt-users] (no subject)

[Andrew Xenides]

yes, i know, all the permissions are exactly the same as they were before
the reboot.
 
let me repeat the scenario.
 
RT is working
reboot server
RT gives error
 

Andrew Xenides
Web Developer
EscapeNet 
465 South Road
Keswick SA 5035
T: (08) 8292 5200
F: (08) 8292 5299
E: andrew at staff.esc.net.au
W: http://www.esc.net.au

 


  _____  

From: Matthew Watson [mailto:matthew.watson at staff.netspace.net.au] 
Sent: Tuesday, 5 April 2005 3:42 PM
To: Andrew Xenides; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] (no subject)



Umm, not to be rude, but have you read the error message?

 

"RT Couldn't write to session directory '/opt/rt3/var/session_data'"

 

Further down, it even tells you what to do about it

 

"Check that this dir ectory's permissions are correct."

 

Regards,
Matt.

 

 


  _____  


From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Andrew
Xenides
Sent: Tuesday, April 05, 2005 2:09 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] (no subject)

 

we rebooted the rt server and now get this error when trying to bring up the
login screen

 

any ideas?

 


error: 

RT Couldn't write to session directory '/opt/rt3/var/session_data': Died at
/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session/Generate/MD5.pm line 40.

Stack:
[/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session/Generate/MD5.pm:40]
[/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session.pm:400]
[/opt/rt3/share/html/Elements/SetupSessionCookie:64]
[/opt/rt3/share/html/autohandler:73]
. Check that this dir ectory's permissions are correct. at
/opt/rt3/share/html/Elements/SetupSessionCookie line 89.


context: 


... 

 


85: 

};


86: 

undef $cookies{$cookiename};


87: 

}


88: 

else {


89: 

die "RT Couldn't write to session directory '$RT::MasonSessionDir': $@.
Check that this dir ectory's permissions are correct.";


90: 

}


91: 

}


92: 

 


93: 

if ( !$cookies{$cookiename} ) {


... 

 


code stack: 

/opt/rt3/share/html/Elements/SetupSessionCookie:89
/opt/rt3/share/html/autohandler:73

 

Andrew Xenides
Web Developer
EscapeNet 
465 South Road
Keswick SA 5035
T: (08) 8292 5200
F: (08) 8292 5299
E: andrew at staff.esc.net.au
W: http://www.esc.net.au

 

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