[rt-users] (no subject)

[Matthew Watson]

Umm, not to be rude, but have you read the error message?

 

"RT Couldn't write to session directory '/opt/rt3/var/session_data'"

 

Further down, it even tells you what to do about it

 

"Check that this dir ectory's permissions are correct."

 

Regards,
Matt.

 

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Andrew
Xenides
Sent: Tuesday, April 05, 2005 2:09 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] (no subject)

 

we rebooted the rt server and now get this error when trying to bring up
the login screen

 

any ideas?

 

error: 

RT Couldn't write to session directory '/opt/rt3/var/session_data': Died
at /usr/local/lib/perl5/site_perl/5.8.5/Apache/Session/Generate/MD5.pm
line 40.

Stack:
[/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session/Generate/MD5.pm:40]
[/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session.pm:400]
[/opt/rt3/share/html/Elements/SetupSessionCookie:64]
[/opt/rt3/share/html/autohandler:73]
. Check that this dir ectory's permissions are correct. at
/opt/rt3/share/html/Elements/SetupSessionCookie line 89.

context: 

... 

 

85: 

};

86: 

undef $cookies{$cookiename};

87: 

}

88: 

else {

89: 

die "RT Couldn't write to session directory '$RT::MasonSessionDir': $@.
Check that this dir ectory's permissions are correct.";

90: 

}

91: 

}

92: 

 

93: 

if ( !$cookies{$cookiename} ) {

... 

 

code stack: 

/opt/rt3/share/html/Elements/SetupSessionCookie:89
/opt/rt3/share/html/autohandler:73

 

Andrew Xenides
Web Developer
EscapeNet 
465 South Road
Keswick SA 5035
T: (08) 8292 5200
F: (08) 8292 5299
E: andrew at staff.esc.net.au
W: http://www.esc.net.au

 


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